Join our team and contribute to the administrative and financial management of our English-speaking customers! As a Back-Office Customer Advisor, you will be responsible for the following operations: - Collection management for English-speaking customers, including payment follow-up, reminders and dispute resolution. - Invoice processing for English-speaking customers, including invoice creation, verification, dispatch and follow-up. - Management of English-speaking customer accounts, updating information, processing requests, reconciling accounts and resolving anomalies. - Management of English-speaking supplier accounts, including processing supplier invoices, monitoring payments and resolving discrepancies. - Work closely with finance teams to ensure smooth communication and effective management of English-speaking customer and supplier relationships. - Participation in the continuous improvement of back-office management processes and tools.
Profil Recherché
- Significant experience in a similar back-office role, with a strong focus on finance and accounting. - Perfect command of English (written and spoken) with excellent professional communication skills. - Sound knowledge of finance and accounting, including principles of collections, invoicing and accounts receivable/payable management. - Proven ability to analyze financial data, identify problems and propose solutions. - Thoroughness, organization, autonomy and attention to detail. - Proficiency with IT tools, particularly accounting software and customer relationship management (CRM) systems.
Avantages sociaux et autres
- A stimulating international working environment. - A key role in our back-office team dedicated to our English-speaking customers. - Opportunities for professional development and career advancement. - An attractive salary package including a fixed salary + language bonus + performance bonus - CDI - CNSS + Health insurance. - A pleasant working environment that encourages collaboration and team spirit.
Amplitude horaire
Details at the interview