MCC is recruiting English-speaking account managers. You will be in charge of : - Managing inbound and outbound calls to our English-speaking business customers (BtoB). - Ensure quality customer service by answering queries, resolving problems and building customer loyalty. - Prospect for new customers and develop the existing portfolio. - Work as part of a team.
Profil Recherché
- Perfect command of spoken and written English, with both an American and British accent. - Successful experience in a call center, ideally in BtoB. - Excellent communication and customer relations skills. - Ability to listen, empathize and persuade. - Willingness to work night shifts. - Good command of IT tools.
Avantages sociaux et autres
- A stimulating work environment within a young and dynamic team. - Full training in the company's products and tools. - Development prospects within the Group. - An attractive salary package (fixed + variable) and benefits (health insurance, CNSS, etc.). If you're passionate about customer service and want to take on new challenges with American customers, come and join us!
Amplitude horaire
Interview details