Bilingual Customer Service Representative (FR/EN)
Publiée sur www.moncallcenter.ma 14 mai 2025
Profil Recherché
We are looking for a professional with at least a two-year higher education degree (Bac+2), who is passionate about customer relations and has significant experience in the field. Required Skills Experience & Languages: Minimum of 5 years' experience in customer relations. Excellent command of both French and English, spoken and written. Know-how: Proven expertise in customer relationship management. Good proficiency in office tools and CRM software. Strong analytical and problem-solving skills with the ability to propose concrete solutions. Soft skills: Excellent active listening skills. Strong customer service orientation. Energy, thoroughness, and organizational skills. Team spirit and sense of responsibility.
Avantages sociaux et autres
Why join us? A fast-growing company. A culture focused on innovation, collaboration, and customer satisfaction. A work environment that fosters both personal and professional development.
Amplitude horaire
2 Jours OFF